Terms of Service
A.C. Moore has always been committed to our customers, team members, the communities we serve and the future growth and development of our organization. We are unable to continue our mission without your trust in us, so we are 100% committed to protecting the privacy and security of our site and all visitors who choose to spend time on our site.
The Terms and Conditions of Service (the “Terms of Service”) apply to A.C. Moore (“the Site”). Use of the Site, signing up as a member of the Site (“Member”), collectively referenced as you, a visitor of our Site (“You”), constitutes unconditional acceptance of these terms and conditions.
A.C. Moore, in our sole discretion, reserves the right to change or modify these Terms of Service, at any time. Your continued use of the Site following the posting of changes will constitute agreement to the changes.
Use of the Site
Notwithstanding any other rights or restrictions in these Terms of Service, you may not use this site to: (a) transmit via or through the Site any information, data, text, images, files, links, or software except in connection with your authorized use of this Site or otherwise in response to specific requests for information by us; (b) introduce to the Site or any other computer or web site viruses, worms, Trojan horses and/or harmful code; (c) obtain unauthorized access to any computer system; (d) impersonate any other person, including but not limited to, a registered user of this Site or an employee of A.C. Moore; (e) invade the privacy or violate any personal or proprietary right (including intellectual property rights) of any person or entity; (f) misrepresent the identity of a user or use a false e-mail address; (g) tamper with or obtain access to this Site or any component of this Site; (h) conduct fraudulent activities; or (i) collect or harvest information regarding other users of the Site for any reason whatsoever, including, without limitation, for sending such users unsolicited commercial e-mail.
You acknowledge and agree that all content and information on all A.C. Moore websites is protected by proprietary rights and laws, as well as copyright laws and treaties around the world. All such rights are reserved by A.C. Moore and its affiliates or licensors. You may store, print, and display the content supplied solely for your own personal use. You are not permitted to modify, copy, distribute, transmit, display, perform, reproduce, publish, license, transfer, create derivative work from, sell or re-sell any content or information obtained from or through the Site.
Terms of Sale
By placing an order, you are offering to purchase a product on and subject to the following terms and conditions. All orders are subject to availability and confirmation of the order price.
Dispatch and delivery times may vary according to availability and any guarantees or representations made related to deliverability are limited to the USA and are subject to any delays resulting from postal delays or force majeure for which we will not be responsible. We will attempt to make things right with our customers in the same manner in which we would expect to be handled in any applicable downside scenario that may occur; however, any remedies offered or provided are at the sole discretion of A.C. Moore.
In order to contract with A.C. Moore you must be 16 years of age or over and possess a valid credit or debit card issued by a bank acceptable to us or PayPal. A.C. Moore retains the right to refuse any request made by you. If your order is accepted, we will inform you by email and make every attempt to provide support throughout the fulfillment process. When placing an order, you undertake that all details you provide to us are true and accurate, that you are an authorized user of the credit or debit card used to place your order and that there are sufficient funds to cover the cost of the good and services. The cost of foreign products and services may fluctuate. All prices advertised are subject to changes. Please be aware that some of the goods sold through our Site may not be suitable for children under 18 years of age, so please take extra care when purchasing goods as gifts for children under the age of 18.
Upon receiving your order, we carry out a standard pre-authorization and fraud detection check on your payment card to ensure there are sufficient funds to fulfill the transaction. Goods will not be dispatched until this pre-authorization check has been completed. Your card will be debited once the order has been accepted and prior to dispatching your shipment.
Unless otherwise specified, only one promo code can be used against an order at any one time. Promo codes cannot be applied to an order after that order has been placed, so enter an applicable promo code in your shopping cart before checking out and ensure it successfully displays and is accepted prior to placing your order.
Free shipping coupons or promos may exclude oversized or heavy items.
Our default Promo code values apply only to the product price and does not apply to shipping, sales/VAT taxes, duties or fees.
Changes to promotions
Many of our repeat customers enjoy taking advantage of our limited time, limited quantity promotions. Flash sales can last minutes, hours, or days depending on a host of scenarios that may occur in accordance with supply and demand. When a promotion has expired or when items are out of stock, we are unable to honor expired promotional pricing and reserve the right to re-stock the same item at a later time and sell it at a different price.
We try our best to anticipate demand, but in many cases we sell out faster than anticipated or cannot obtain additional quantities for reasons outside of our control, including but not limited to an item being on clearance, discontinued, or otherwise unavailable from our brand partners no matter how badly we, too, want the product back in stock!
In every case, A.C. Moore reserves the right without further notice to the holders of the promotional codes or special pricing, to modify the terms and conditions for use of the special pricing, or to suspend or cancel the special pricing program in whole or in part. The best and most accurate way to know whether a promotional price or code is active and valid is by verifying that a special price or code is accepted in your A.C. Moore shopping cart prior to finalizing your order.
Disclaimer of Liability
In no event shall A.C. Moore or its affiliates be liable for any indirect, incidental, special, punitive damages or consequential damages of any kind, or any damages whatsoever arising out of or related to your use of the Site, the content or any other information obtained therein. Certain jurisdictions prohibit the exclusion or limitation of liability for consequential or incidental damages, thus the above limitation may not apply to you. This also does not affect A.C. Moore’s liability for death or personal injury arising from its negligence, nor for fraudulent misrepresentation as to a fundamental matter or any other liability which cannot be excluded or limited under applicable law.
Linking to A.C. Moore websites
You may link to our home page or legitimate acmoore.com landing page, provided you do so in a way that is fair and legal and does not damage our reputation or take advantage of it, but you must not establish a link in such a way as to suggest any form of association, approval, or endorsement on our part where none exists.
You must not establish a link or ownership of products, services, or content from any website that is not owned by you.
We reserve the right to withdraw applicable linking permissions without notice.
A.C. Moore affiliates must be approved through a verified affiliate network and any commissions earned through verified links are paid out in accordance with applicable program guidelines published via our verified affiliate networks at the time of customer purchase.
Disclaimer of Trademarks, images of personalities and third-party copyright
Any trade marks/names featured on the Site are owned by the respective trade mark owners. Where a trade mark or brand name is referred to it is used solely to describe or identify the products and services and is in no way an assertion that such products or services are endorsed by or connected to A.C. Moore.
You agree to indemnify, defend and hold harmless A.C. Moore, its Directors, Officers, employees, consultants, agents, and affiliates, from any and all third-party claims, liability, damages and/or costs (including, but not limited to, legal fees) arising from your use of this Website or your breach of the Terms of Services.
A.C. Moore shall have the right in its absolute discretion at any time and without notice to amend, remove or vary the Services and/or any page of this Website.
If any part of the Terms of Service is unenforceable (including any provision in which we exclude our liability to you) the enforceability of any other part of the Terms of Service will not be affected and all other clauses remain in full force and effect. So far as possible, where any clause, sub-clause or part of a clause/sub-clause can be severed to render the remaining part valid, the clause shall be interpreted accordingly. Alternatively, you agree that the clause shall be rectified and interpreted in such a way that closely resembles the original meaning of the clause/sub-clause as-is permitted by law.
If you breach these conditions and we take no action, we will still be entitled to use our rights and remedies in any other situation where you breach these conditions.
Governing Law and Jurisdiction
This Site is operated by a U.S. entity, and these Terms of Service are governed by the laws of the State of New Jersey, USA. You hereby consent to the exclusive jurisdiction and venue of the state and federal courts in Camden County, New Jersey, USA and stipulate to the fairness and convenience of proceedings in such courts for all disputes arising out of or relating to the use of this Site. You agree that all claims you may have against A.C. Moore and affiliates of A.C. Moore arising from or relating to the Site must be heard and resolved in a court of competent subject matter jurisdiction located in the State of Illinois. Use of this Site is unauthorized in any jurisdiction that does not give effect to all provisions of these Terms, including, without limitation, this paragraph.
Our performance under these Terms is subject to existing laws and legal process, and nothing contained in these Terms limits our right to comply with law enforcement or other governmental or legal requests or requirements relating to your use of this Site or information provided to, or gathered by, us with respect to such use. To the extent allowed by applicable law, you agree that you will bring any claim or cause of action arising from or relating to your access or use of this Site within two (2) years from the date on which such claim or action arose or accrued or such claim or cause of action will be irrevocably waived.
If any part of these Terms is determined to be invalid or unenforceable pursuant to applicable law including, but not limited to, the warranty disclaimers and liability limitations set forth above, then the invalid or unenforceable provision will be deemed superseded by a valid, enforceable provision that most closely matches the intent of the original provision and the remaining provisions in these Terms shall continue in effect.
These Terms (and any other terms or agreements referenced herein) constitute the entire agreement between you and A.C. Moore with respect to this Site and supersede all prior or contemporaneous communications and proposals, whether electronic, oral, or written, between you and A.C. Moore with respect to this Site.
Fictitious names of companies, products, people, characters, and/or data mentioned on this Site are not intended to represent any real individual, company, product, or event. Any rights not expressly granted herein are reserved.
There are various ways of reaching A.C. Moore privately or through our public social media accounts. For appropriate routing of your questions, feedback, complaints, or general comments and queries, email us at [email protected] and a member of our Customer Support team will assist you or route your query to the appropriate A.C. Moore team member.
For privacy or data protection queries or requests, email [email protected] and a member of our Data Privacy Team will be assigned to your request.
You may also send us mail here:
A.C. Moore attn: Customer Support
130 Berlin Drive
Berlin, NJ 08009
Last updated 10.16.2018